PRIVACY POLICY

"Greece Goods"

1. Introduction

At "Greece Goods", we respect your privacy and are committed to protecting your personal data with transparency, responsibility, and security.

This Privacy Policy explains how we collect, use, and protect your personal data when you:

• Visit our website
• Create an account
• Place an order (with or without an account)
• Subscribe to our newsletter
• Contact us

We process personal data in accordance with:

• Regulation (EU) 2016/679 (GDPR)
• Applicable Greek data protection law
• Relevant international data transfer regulations

2. Data Controller

"Greece Goods"
[Legal Entity Name]
[Registered Address]
Athens, Greece
Contact email: privacy@greecegoods.com

3. What Data We Collect

We collect only the data that is strictly necessary for the lawful and proper operation of our business.

3.1 Order Data (Guest Checkout or Account)

• Full name
• Billing address
• Shipping address
• Email
• Phone number
• Order details
• Transaction confirmation

We do not store credit/debit card details.

3.2 Account Creation

• Login credentials
• Saved addresses
• Order history

3.3 Newsletter Subscription

• Email
• Name (optional)

You may unsubscribe at any time via the unsubscribe link included in every email.

3.4 Contacting the Company

• Name
• Email
• Message content

3.5 Automatically Collected Data

While browsing, we may collect:

• IP address
• Device & browser information
• Operating system
• Pages you visit
• Cookies & tracking technologies

4. Legal Basis for Processing (Article 6 GDPR)

Processing is based on:

• Performance of a contract (order fulfillment)
• Legal obligation (tax & accounting compliance)
• Legitimate interest (security, fraud prevention, service improvement)
• Consent (newsletter & marketing cookies)

5. Marketing & Retargeting (Remarketing)

We use tools such as:

• Google Ads
• Google Analytics
• Meta (Facebook / Instagram Pixel)
• Ad retargeting tools

These tools may collect browsing behavior data for the purpose of:

• Performance measurement
• Advertising strategy optimization
• Displaying personalized advertisements

Marketing cookies are activated only after your consent via the Cookie Banner.

You may withdraw your consent at any time.

6. Fraud Prevention & Transaction Security

To protect our business and our customers, we may process data for:

• Transaction risk assessment
• Chargeback management
• Malicious use prevention
• Investigation of suspicious activity

This processing is based on our legitimate interest in ensuring security.

7. Payments

Payments are processed through certified payment providers that comply with the PCI-DSS standard.

We do not store card numbers or full payment details.

8. Data Sharing

We share data only when necessary with:

• Courier companies (for delivery)
• Payment providers
• Hosting & IT service providers
• Accountants & tax advisors
• Public authorities, where required

All partners are bound by confidentiality obligations and GDPR compliance.

We do not sell personal data.

9. International Transfers

In case of shipments outside the EU, international transfers of data may be required for logistics purposes.

In such cases, appropriate safeguards under Chapter V of the GDPR are applied.

10. Retention Period

We retain data:

• For 5–10 years for tax compliance
• As long as the account remains active
• Until marketing consent is withdrawn
• As required for dispute resolution or legal defense

After the retention period ends, data is securely deleted or anonymized.

11. Your Rights

Under the GDPR, you have the right to:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Object
• Withdraw consent
• Lodge a complaint with the Hellenic Data Protection Authority

Requests can be submitted to:
privacy@greecegoods.com

12. Cookies

We use cookies for:

• Basic website functionality
• Statistical analysis
• Advertising purposes (with consent)

Details are provided in our Cookies Policy.

13. Data Security

We implement:

• SSL encryption
• Secure hosting environment
• Restricted administrator access
• Regular system monitoring

Despite high security standards, no electronic transmission can be considered completely secure.

14. Minors

Our services are intended for adults (18+).

We do not knowingly collect data from minors.

15. Policy Updates

This Policy may be updated for legal or operational reasons.

The current version will always be available on our website.

Last updated: 15/03/2026